BOULAABI NISSAF

Responsable management qualité

Ben Arous, Tunisia

Profile summary

Quality Manager with proven expertise in deploying and maintaining ISO 9001:2015 management systems. Leverages strong analytical and problem-solving skills to conduct audit management, ensure regulatory compliance, and drive continuous process improvements. Fosters a sustainable quality culture through effective training and leadership, enhancing operational efficiency by [X%].

Career highlights

Led ISO 9001:2015 SMQ Pilot: [Quality Management]: Led the implementation of the ISO 9001:2015 Quality Management System for a medical analysis laboratory.

QHSE Training and Awareness Facilitation: QHSE: Led awareness sessions on QHSE best practices, fostering a culture of sustained quality.

Key skills

Skills
Audit ManagementData AnalysisDiplomatie et ÉcouteEsprit d’analyse et de synthèseLeadership et CommunicationMaitrise des outils bureautiquesNormes et RéglementationsOutils QualitéProblem SolvingProcess ImprovementRigueur et OrganisationRisk ManagementSens du relationnel

Professional experience

Responsable management qualitéJan 2022 - Present
Laboratoire d’analyse médicale | L’aouina, Tunisie

• Spearheaded the full lifecycle implementation of an ISO 9001:2015 Quality Management System, driving a [X%] improvement in process efficiency and strengthening operational resilience. • Managed [X] internal and external audits, systematically identifying and resolving [X] non-conformities to achieve [X%] compliance with ISO 9001:2015 and sector-specific regulatory standards. • Developed and optimized critical KPI dashboards, translating complex quality and performance data into actionable insights that improved key operational metrics by [X%] and informed strategic planning. • Delivered [X] comprehensive training programs on QHSE best practices to [X] personnel, measurably elevating staff compliance and cultivating a proactive, quality-driven culture.

  • Pilotage de la mise en œuvre du Système de Management de la Qualité selon la norme ISO 9001:2015
  • Identification proactive des risques et opportunités avec définition d'actions préventives et correctives
  • Planification annuelle des audits internes et externes and diffusion des rapports de non-conformités
  • Calcul et analyse des indicateurs de performance (KPI) pour la mise à jour du tableau de bord
  • Développement et animation de sessions de sensibilisation aux bonnes pratiques QHSE
Technicienne laboratoireJan 2021 - Jan 2022
Hôpital régional | Ben Arous, Tunisie

Applied security protocols, strictly adhered to medical analysis protocols, and securely managed biological and chemical products. Ensured regular maintenance and control of laboratory automation to maintain a safe working environment. Maintained complete traceability by meticulously recording patient information, samples, and results within the DME system.

  • Respect strict des protocoles d’analyses médicales and gestion sécurisée des produits biologiques
  • Assurance de la maintenance et du contrôle régulier des automates de laboratoire
  • Enregistrement rigoureux des patients and prélèvements dans le système DME pour une traçabilité complète

Education

Bachelor's Degree, Biologie analytique et expérimentaleJan 2017 - Jan 2020
Institut supérieur de biotechnologie

Specialization in bio-analysis and quality control.

High School or equivalent, Sciences ExpérimentalesJan 2016 - Jan 2017
Lycée Secondaire Ibn Charaf

Certifications

Exigences de la norme ISO 9001 V 2015DOZ LIFE SCIENCES
Adopter une démarche Qualité Hygiène Sécurité et environnementFormation en ligne